Hassle Free Vacate

Tips for helping your final inspection and getting your bond back hassle free.

Moving out of a rental property can be both an exciting and busy time. As you prepare for your next chapter, there may also be new tenants getting ready to move into the property you are vacating. Ensuring the property is left in the appropriate condition helps create a smooth transition for everyone involved.

 

The information provided has been designed to assist you through the vacating process and outline your responsibilities at the end of your tenancy. By following these guidelines, you can help ensure a successful outcome, which is typically reflected in a full bond refund or an agreed bond settlement.

 

We encourage you to carefully review the information provided, as it covers key areas such as cleaning, repairs, final inspections, and returning keys. Understanding these requirements will help avoid any unnecessary delays or disputes.

 

Our team is here to support you throughout this process. If you have any questions or require clarification, please do not hesitate to reach out. We thank you for your tenancy and wish you all the best in your next home.

  • What you need to do

  • Cleaning & Pest Services

  • Key Return

  •  Final Inspection & Bond Refund

  • Re-Leasing Access

Tenants moving out of a rental property need to:

  • Return the property to the condition as recorded on the Entry Condition Report.
  • If pets have been at the property, then a professional flea treatment and professional carpet cleaning will need to be completed prior to the handover of the keys.
  • If there is a pool at the property that you are responsible for, it will need to be cleaned to the standard of when you moved in.
  • Any outstanding money including rent up to the handover date, water invoices or other invoices will need to be finalised before you hand over the property.
  • All keys and access remotes or cards will need to be returned.
  • A forwarding address needs to be supplied before you move out.
  • Cancel any automated direct deposit payments you set up to pay rent, as we cannot do this on your behalf.
  • Cancel your electricity account or arrange for it to be transferred.
  • Redirect your mail.

Moving can be a busy time, and we recommend engaging a professional cleaner to ensure the property is returned in a satisfactory condition. Please request a "Full End of Lease Clean, including blinds and wall wash," and provide the contractor with the {Cleaning Checklist.pdf}. The completed checklist and the cleaner's business card are to be left at the property upon completion of the clean.

 

Cleaning Services

HMA Cleaning – Jason – 0415 430 979

Krystle Kleen - Krystle - 0415 770 482

 

Carpet Cleaning (required if you have a pet)

Matt's Carpet Cleaning – Matt – 0417 656 762

Sydney Steemers – Greg – 0411 874 338

 

Pest Control (required if you have a pet)

Drop Dead Pest Control – 9541 1365

Bugfree Pest Control – 9011 5610

 

Lawns & Gardens

Marr Mowing – Paul – 0402 264 738

Evergreen – Graeme – 0407 068 883

 

Pool Cleaning

Jim's Pool Care – Rod – 0412 508 850

Sparkle Pools – 9548 3133 

 

Removalist

We Move Sydney – 1300 017 159

Keys are to be returned to our office: Building G, First Floor, 5-29 Carter Road, Menai during office hours of : Monday–Friday, 9.00am–5.00pm

If your vacate date falls on a weekend, please contact our office to arrange an alternative return time. Important: Rent will continue to be payable until all keys are returned and vacant possession provided.

Tenants have an obligation to return the property to the standard of the entry condition report, allowing only for items of fair wear and tear. The Entry Condition Report is the proper record of the condition of the property when you moved in and is the fairest record as it contains a consensus in comments between the Landlord and Tenant. 

 

We aim to conduct the final inspection within 48 business hours of receiving your keys. If you'd like to be present during this inspection, please contact us in advance so we can coordinate a suitable time.

 

Your bond is held with NSW Rental Bonds and will be refunded after:

  • Final inspection confirms the property is returned in a satisfactory condition
  • All rent and outstanding invoices (including water usage, if applicable) are paid
  • All belongings are removed from the premises and common areas
  • All keys are returned
  • If you're cleaning the property yourself, please refer to the attached Cleaning Checklist
  • The property is returned in the same condition as received (refer to your ingoing condition report)

 

We kindly ask for your cooperation in allowing prospective tenants to view the property prior to your vacate date. All inspections will be arranged in consultation with you, and a team member will always attend with prospective tenants. We understand you may be packing and simply ask for your best effort to maintain presentation where possible.

 

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